At Voco, our team of experienced IT and ICT consultants deliver the full range of IT professional services. Our services and specialist expertise includes IT Strategy, IT Architecture, Procurement/Sourcing and IT Project Management.
Our Professional Services | Information Technology
Our IT professional services and consulting solutions include:
IT Strategy
Includes:
- Assessing current business requirements - and how to apply technology options to meet desired organisational outcomes.
- Assessing and reviewing each organisation's current technology platform/s - and how best to leverage existing investments.
- Understanding both customer and organisational interactions across all channels (telephony, online, IVR etc).
- Identifying and recommending technology-specific opportunities - enabling organisations to leverage new technology improvements and increase productivity and/or business performance.
- Developing internal documents, business cases, and background material to provide key decision makers with all required material.
IT Architecture
Includes:
- Developing high level design model/s.
- Identifying server virtualisation options and storage solutions.
- Utilising cloud-based services and/or hosted solutions.
- Identifying optimum IT service management models (organisation, processes, structure etc).
IT Procurement/Sourcing
Includes:
- Providing guidance and recommendations for the procurement of the agreed technology. The ‘sourcing strategy' will include a current review of the supplier/vendor market, and recommending ‘what to buy' and ‘best purchase/procurement option/s'.
- Assisting with and/or undertaking negotiation of supplier contracts.
- Developing required business cases.
- Assisting/managing the procurement process (in part or in full). Includes developing the RFP, reviewing suppliers, evaluating suppliers/RFPs, managing internal sign-off.
IT Project/Programme Management
Includes:
- Providing full project management of implementation including project scope management, and internal/external communications.
- Governance and stakeholder management.
- Organisation change management.
- Vendor and supplier liaison.
For further information about our IT professional services, or to discuss your business requirements please Contact Us.
