Lauren Morrison

Strong service management and process development experience

• Service Management Specialist
• Process Champion
• ITIL Manager's Certificate (Distinction)

Background

Lauren has strong Service Management and Process Development experience in design, deployment and operations. She comes from a background of customer facing delivery and support across a variety of roles, environments and industry sectors. This background, combined with Lauren's skills and experience in Business Analysis, Service Delivery, Project Management and Web Design & Usability provides a broad base from which to deliver value to Voco clients.

Biggest Voco Projects

NZQA, HIQ, Fonterra

Strengths

Lauren has the ability to analyse, define and implement effective and robust service management processes and strategies. Along with her attention to detail, high presentation standards and strong relationship and communication skills, Voco clients can be assured of a quality outcome and tangible results for their business.

Click here for Lauren's detailed profile (PDF).

Contact Details