Delivering real results
Health strategy and sourcing
Developed Telecommunications Strategy, and led voice solutions sourcing for a major District Health Board resulting in cost savings and enhanced communications capability to support operating efficiencies
Broadband infrastructure investment
Provided specialist expertise to a major government agency as the independent assessor of private sector applications for government funding under a broadband infrastructure investment stimulation programme, delivering guidance to applicants on business and project planning and grant recommendations to the funding agency
Network design and deployment management
Developed Telecommunications Strategy, and undertook network design and deployment management for a large government agency, yielding quantifiable price/performance improvements and enhanced telecommunications capability to the business
$3m pa cost savings in finance sector
Developed Telecommunications Strategy, led strategic sourcing and managed the transition to a fully converged network and ITIL-based service management, realising over $3m of annual cost reductions and significantly enhanced operational capability for a major New Zealand Insurance group
Channel strategy
Developed channel strategy and contact centre optimisation for the credit card division of a major New Zealand bank, yielding quantifiable productivity and customer experience improvements
Cost savings, convergence and ITIL in public sector
Developed Telecommunications Strategy, led tender development, supplier selection and negotiation, and managed transition to a fully converged network and ITIL-based service management, yielding multi-million dollar annual cost savings and delivering foundation enabling infrastructure for ICT change programmes for a major government department with a national footprint
Sourcing and Architecture
Managed the telecommunications sourcing process and provided specialist Telecommunications Architecture support for ICT work streams such as IP telephony, data networking and call centre in a major New Zealand Bank
Shared Services
Led the development of a shared services strategy for public sector networking and led complex multi-sourcing, implementation management and market development, and provided specialist support for the subsequent migration of the services to private sector providers
Health hospital and outreach review
Undertook strategic review of hospital and outreach environments and design of new systems, networks and change processes for a major District Health Board
Independent assessor to government
Acted on behalf of a government agency as specialist Independent Assessor of Community Partnership Fund applications
Infrastructure Investment Strategy
Developed a strategic scoping study of issues relating to Government infrastructure investment for a central government agency
e-government
Co-ordinated a range of government and industry infrastructure initiatives in support of the e-government Strategy
Strategy, sourcing and business change on grand scale
Undertook Telecommunications Strategy development, led sourcing and transition management, and provided architecture leadership and business change programme management for a tier #1 New Zealand banking group
NZ Digital Strategy
Filled the role of Chief Policy Advisor for the development of the New Zealand Digital Strategy, including working closely with successful Broadband Challenge Fund applicants to complete project plans and funding contracts
Local Government fibre business case
Developed a business case for a Regional Council to support regional fibre optic infrastructure investment to underpin economic development
Rural Broadband
Co-ordinated the development of a national strategy for rural broadband for a major telecommunications provider
Local Government Digital Strategy
Led the development of a comprehensive digital strategy for the City Council of a major New Zealand city, identifying and engaging key stakeholders from industry and community and developing a forward work programme to implement the strategy
IPv6 - doing it
Developed IPv6 strategy and migration planning for a large New Zealand-based enterprise with international operations delivering a cost-effective remediation programme integrated with business-as-usual ICT change programmes
